Culligan du Sud-Ouest de Quebec

Very good service from the team at Culligan in the southwest quebec region. Special shout out to Marki for his quick service on my in-laws water system on new years eve 2020.

I'm happy with their services. At first I was not sure if I should go with them based on some negative reviews, but so far I have been with them for more than 3 years and never had any issues. I like the quality of the system installed and never had any issues with it. Only once a part had to be replaced and the technician came very fast. So great experience overall!

November 1, 2019. Last spring, I had a Medalist Water softener installed in my recently built house. From the get go, I felt confident Culligan could offer me what I needed in terms of water softener and eliminate the limestone build up. Initially inquired with 3 companies. Was offered reverse osmosis which was a very costly and complicated system that would take up a lot of space, 2nd company did not bother to show up and finally the Culligan representative took the time to explain their system and answer all my questions. Not sure if I can say the rep’s name but I will identify him as Mr. Z. who came to my house a couple of times suggested to have the system that best suited my needs installed out of the way. The team scheduled the installation and this was done in a timely fashion. I then felt I was sparing all my appliances (fridge, washer, hot water tank as well as all the faucets) from the limestone buildup. All this being said, 6 months down the road, I have found a huge difference. No more limestone buildup anywhere and my shower glass door/panels are nice and shiny. I apologize for the lengthy message but I was one of the Hydro customers without power (fortunately only 14 hours) but later on, I heard water running in the basement. Quick investigation made me realize the water was continuously running in my water softener. I admit, I panicked. Didn’t know how to fix that (not mechanically inclined and did not find answers in the instruction book nor on the internet). I called Mr. Z. and although it was Saturday, he returned my call within minutes. In my humble opinion, this is beyond the call of duty and I appreciated his taking personal time to reassure me and guide me. Within 1 hour, everything was back to normal. If you need a water softener, I highly recommend Culligan for the quality of their product and service.

We really love our new water softener and above all the great service we received. Pami was amazing! He took time to explain everything thoroughly. We were left without a power for about 12 hours during the storm which affected the programming. So when the wash cycle started in the unusual time it got us worried and we started contacting Pami. He went above and beyond his duties calling us back at 10PM on Friday and helping us to reprogram the water softener!

Very Satisfied. I have been doing business with Culligan for several years through my business for tank less water systems. At home I have recently set up a water softener and a reverse osmosis system. We did a complete gut of our home, Pami was very accommodating when we wanted to centralize all water systems in our basement where our main water entrance is. No more dry skin, no more spots on our shower doors, no more calcium marks in coffee makers etc and best of all great tasting drinking water. Do not hesitate, best thing you can do for your family.